Privacy Policy
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the wider body of UK data protection law, Howlerz Domains is the data controller.
This policy sets out the way we gather, use, hold, and safeguard personal information when you deal with Howlerz Domains or make use of what we offer.
How We Collect Information
We may gather personal data when you:
• Reach out to us by email, phone, or letter
• Register or look after a domain name with us
• Send us a question or ask for support
• Get in touch about your account or a service issue
• Browse our website
Types of Information Collected
The data we might hold includes:
• Contact information such as your name, email, telephone number, and postal address
• A record of our messages and dealings with you
• Payment details needed for refunds or to balance an account
• Registration information that Nominet requires
• A small amount of technical data needed to help you
How We Use Personal Data
We only handle personal data where it is needed to:
• Deliver registration and management services for domains
• Talk to you about accounts, renewals, or support
• Satisfy our legal and regulatory duties, including Nominet’s
• Look into and answer complaints or abuse reports
We never sell personal data, and we don’t use it to send marketing you didn’t ask for.
Data Sharing
Personal data is only ever passed to:
• Nominet, the official .uk registry, to meet registration requirements
• Suppliers who take part in domain or technical work
• Payment providers when this is needed to complete a transaction
• Law enforcement or regulators where the law obliges us
Data Security
We use appropriate technical and organisational safeguards to protect personal data from unauthorised access, loss, or misuse. Only staff who need it for their work can access personal data.
Data Retention
We keep personal data only for as long as it is needed for operational, legal, or support reasons. Once it is no longer required, it is securely erased or made anonymous.
Your Rights
UK data protection law gives you a number of rights, among them the right to see, correct, limit the use of, or ask us to delete your personal data. To use any of these, just contact us with the details on our Contact page.
Should you feel we haven’t handled your data properly, you are entitled to raise the matter with the Information Commissioner’s Office (ICO).
Howlerz Domains 